Returns & Exchanges

We want you to be completely satisfied with your Seagull 1963 timepiece; therefore, we offer a 30-day return window for watches in unworn, original condition with all protective films intact. If your vintage-inspired chronograph doesn't meet your expectations, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) and shipping instructions.

• 2.
  Pack Securely

  Place the watch back in its original wooden presentation box, ensuring all manuals and warranty cards are included to avoid restocking fees.

• 3.
  Ship the Package

  Affix the provided shipping label or use a tracked courier service to send the item back to our inspection center.

• 4.
  Inspection and Refund

  Once our horologists verify the watch's condition, we will process your full refund or dispatch your exchange within 3 to 5 business days.